Success with ISO certification
Organisations that achieve ISO certification enjoy proven benefits such as an increased return on investment (ROI), increased client base and cost savings as a result of improved efficiencies. To read about the experiences of some of our valued clients, see the testimonials below.
For an informal discussion on how ISO standards can benefit your business, contact IMSM today to arrange a no obligation meeting with your local IMSM Area Manager.
Integral Consulting Services
“Integral Consulting Service’s motto is “Exceeding Expectations”, so naturally we wanted to focus on quality and a management system to help us deliver on our promise. As a government contractor, our ISO certifications have opened doors for both small and large contract wins. The most important benefit, however, has been client satisfaction. Our ISO certifications help us provide consistent, quality-focused services that our clients have come to depend on and appreciate.”
“Innovative Lighting LLC first became ISO certified in 2007 through IMSM.? Over the years we have been solicited by several other registrars.? Our decision to remain with IMSM has been based on several factors, some of which are excellent customer service, knowledgeable and professional auditors as well as price. We are very satisfied with the service we have received from IMSM over the years. ?From initial certification to upgrading to new revisions of the ISO standard, IMSM has been with us at every step.”
“IMSM have guided us through the process of obtaining all three ISO certificates into our integrated management system (IMS) over a number of years, and more recently for transition to 9001:2015, 14001:2015, incorporating the existing 18001:2007. They provided a lot of help setting everything up. Our IMSM consultant was extremely approachable. I felt that we could ask them anything at all and I have enjoyed working with IMSM to further establish our 18001:2007 H&S standard to 45001 as we grow from strength to strength. The IMSM auditor has also been very helpful in this transition period.”
“With the decision to take our company to the next level in Quality and Environmental Management made, we sourced IMSM to help us with the mammoth task of getting this done from our Durban office and then to three major branches in South Africa. Each branch holds its own certification, but the “mothership” is in Durban. What a pleasure it has been to work with their consultants and assessors. Invaluable advise and input was given, which made the whole process smooth and without problems. With certification done and dusted, it is with no surprise that we will not think of any other service provider to take us through the transition phase for the new standards. “
Anderson Dahlen are contract manufacturers, specialising in the machining, welding, fabricating and assembly of stainless steel.? 80% of their business is related to the food processing industry, providing stainless steel equipment.? It took Anderson Dahlen 8 months to become certified. “Our IMSM Assessor put in a lot of time and effort; they did a really good job for us, helping to organise what we had here.? We had a lot of the pieces in place, they just weren’t put together, which IMSM helped us to do.? We have a system in place now and we continually follow up on everything. “The locality of the IMSM Area Manager was a real plus for us.? To have someone local to us who we could ask questions, get answers and go back and forth easily was a big factor for us. “The process went well, IMSM did a great job working with us, we really appreciate how IMSM helped us to organise the company.? IMSM made it a whole lot easier for us by pointing us in the right directions.? As far as the program goes, I think it has been a great success for Anderson Dahlen, by keeping us on track, improving the quality and being able to work with larger customers.”
Custom Computer Cables
Custom Computer Cables of America (CCCoA), headquartered in Garland, Texas, is a leading manufacturer of custom fiber optic and copper cable wire harnesses delivering to clients around the world. CCCoA became certified in 2010 and believe the ISO will act as a prominent vehicle to drive their business forward in 2011. “IMSM became a tactical team member in the planning and execution of becoming certified. Upon meeting with IMSM, who explained everything thoroughly, ISO certification went very well and we hit our due date of when we wanted to be certified. We already had a lot of systems in motion, so once IMSM helped us to realise exactly what needed to be done, it only took 6 weeks.”
“Certification with IMSM was smooth and straightforward – we received all the help we needed to reach the standard in a timely and professional manner. The whole process took around 7 months to complete. We are very pleased to have this ISO 9001 certification as both an internal tool and as an indication to our external partners of our continual strive for quality.”
Vaughan Industries designs and produces electronic components, based in Cornwall, manufacturing for the UK, Chinese as well as global markets. In the past 3 years, Vaughan Industries has doubled its workforce and capability and trebled the size of its premises. Vaughan Industries became ISO 9001 certified as a result of demand from a major Chinese customer and used IMSM’s services to acquire the ISO certifications. “IMSM were extremely helpful, our IMSM consultant was brilliant. There are a lot of peculiarities in our particular industry, and our IMSM consultant had plenty of ideas to help us work out how best to adapt the procedures. Rather than just telling us what to do like a Sergeant Major, our consultant established a strong relationship with us from the beginning, working with us closely to propose the best ideas and suggesting the best possible improvements. They were there when we needed them, but they never got in the way.”
For a free Quotation or On-Site presentation by an ISO Specialist, contact us today!
IMSM Ltd Head Office
The Gig House
Tel: 01666 826 065